Messaging Privacy Policy
Effective Date: Jan 1 2025
Harbor Retina Center (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
· Your phone number
· Consent to send SMS messages
· Your email address
· Your basic contact information
· Your messaging history
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website.
How We Use Your Information
We use your information to:
· Send you the SMS messages you’ve opted in to receive
· Provide updates
· Choices and Controls
· To operate our business
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms for additional information about the opt-out process.
To Whom We Disclose Your Information
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure. All employees are HIPPA trained and are provided training regarding messaging.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You may contact us directly at 8103569700 or operations@harborretina.com.
Recurring Message Terms and Conditions
Effective Date: Jan 1 2025
By opting in to receive SMS messages from Harbor Retina Center (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Harbor Retina Center for appointment reminders, and general two-way communication about your care. Message and Data Rates may apply.
Message Frequency
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive messages to confirm your appointments. Harbor Retina Center reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Harbor Retina Center, and carriers are not liable for delays or undelivered messages.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy.
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.
Help/Customer Support
You may contact us directly at 8103569700 or operations@harborretina.com.
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.